Naomi Osaka said they had been on vacation in the Turks and Caicos Islands when the incident happened.
But for the 23-year-old Bouchard, a former world number five who has slumped to 56th in the rankings, it was another blow after her first-round exit in Indian Wells.
Images from the third day at the US Open, the final Grand Slam tournament of the year, in New York, on Wednesday:
Former Wimbledon runner-up Eugenie Bouchard successfully negotiated the qualifying draw on Thursday, beating Colombian Mariana Duque-Marino 6-3, 6-2 to secure a spot in next week's main draw.
The 32-year-old, five-times a winner of the singles at the prestigious Wimbledon warm-up event, delighted a large evening centre court crowd with some fluent shot-making as he and Spanish veteran Lopez beat top seeds Juan Sebastian Cabal and Robert Farah 7-6(5), 6-3.
Hsieh Su-wei became the first Taiwanese player to win a grand slam title when she and Peng Shuai beat Ashleigh Barty and Casey Dellacqua 7-6(1), 6-1 in the Wimbledon women's doubles final on Saturday.
IMAGES from the matches played on Day 4 of the Wimbledon Lawn Tennis Championships at All England Lawn Tennis and Croquet Club on Thursday
IMAGES from the Australian Open matches played on Friday.
Romania's Italian Open winner Simona Halep, Spain's Garbine Muguruza and US Open semi-final foe Victoria Azarenka of Belarus present a major challenge for Serena Williams at the upcoming French Open.
World number one Simona Halep saved three match-points before edging past an inspired Lauren Davis 4-6, 6-4, 15-13 in a thrilling marathon to reach the fourth round of the Australian Open on Saturday.
Australian Open holder Djokovic will make his ATP Cup debut for Serbia against South Africa in Brisbane on Saturday while Nadal will lead Spain into action against Georgia in Perth on the same day.
IMAGES from Day 2 of the Wimbledon Championships from the All England Lawn Tennis and Croquet Club, London, on Tuesday.
American Bethanie Mattek-Sands and the Czech Republic's Lucie Safarova claimed their third consecutive grand slam doubles title with a convincing 6-2, 6-1 victory over Australian duo Ashleigh Barty and Casey Dellacqua at the French Open on Sunday.
Images from Day 8 of the 2021 US Open in New York on Monday.
Italian Camila Giorgi has now beaten the Australian Open champion in each of their three hardcourt meetings.
Djokovic is clubbed with Federer, Juan Martin Del Potro, David Goffin and Alexander Zverev.
Russia's Anastasia Pavlyuchenkova stands on the threshold of finally delivering the title long predicted
World number two and top seed Caroline Wozniacki, runner-up at the south coast event last year, cruised into the semi-finals with a 6-4, 6-3 win over Australia's Ashleigh Barty.
Halep through but Stephens exits in Cincinnati
'I think it's a great competition but ... I can't change my mind that two world cups (within two months) is not real'
Summary of sports events and persons who made news on Wednesday
PHOTOS from the Wimbledon Championships matches played at the All England Lawn Tennis and Croquet Club, London, on Saturday
The board reminded Osaka that 'a core element of the Grand Slam regulations is the responsibility of the players to engage with the media'
The world number one had arrived in Tokyo aiming to become the first man to win all four majors and an Olympic gold medal in the same calendar year. But that quest came to an end after he was beaten by fifth-ranked German Alexander Zverev in Friday's semi-final.
Top seed Roger Federer will challenge for a ninth Halle Open title after reaching the Wimbledon warm-up event final with a 6-4 7-6(5) victory over rising Russian talent Karen Khachanov on Saturday.
Andy Murray recovered from a slow start to beat Argentine qualifier Juan Ignacio Londero
IMAGES from Day 2 of the US Open played at Flushing Meadows in New York on Tuesday.
A marvel on the tennis court, new mum Serena Williams is now sporting her own superhero outfit as she makes her return to Grand Slam tennis.
American Sofia Kenin counter-punched her way back from a set down against Garbine Muguruza to win her first Grand Slam title at the Australian Open with a 4-6, 6-2, 6-2 win in Melbourne on Saturday. The 21-year-old Kenin, seeded 14th at Melbourne Park, converted her second matchpoint against the twice Grand Slam champion, who double faulted on the final point, to end an engrossing contest that lasted more than two hours.
Halep's near-flawless display at the All England Club marked a spectacular return to form after her world ranking dropped from first to seventh between mid-January and July.
IMAGES from the matches played at the Miami Masters on Sunday
Muchova, who came into the match against the 12th seed with a world ranking of 202, was understandably nervous from the outset but grew into the contest and eventually prevailed 3-6, 6-4, 6-4 in two hours and 27 minutes.
Jennifer Brady spent two weeks in hard quarantine gathering mental strength for her tilt at a maiden Grand Slam title and will hope there is plenty in reserve when she takes on Naomi Osaka in Saturday's Australian Open final.
Garbine Muguruza stormed back into the Grand Slam big time with a 7-5, 6-3 win over Russian Anastasia Pavlyuchenkova to reach her first Australian Open semi-final. Fourth seed Simona Halep advanced to her second Australian Open semi-final with a 6-1, 6-1 demolition of Estonia's Anett Kontaveit in just 53 minutes on Rod Laver Arena.
Order of play on the main show courts at the French Open.
Melbourne man McNamara won five singles titles and 19 in doubles and teamed up with compatriot Paul McNamee to win the Australian Open doubles in 1979 and Wimbledon twice in 1980 and 1982.
Images from Sunday's action at the Australian Open in Melbourne.
'She's a fighter on the court. She's playing really great, especially on the grass. She's attacking that ball really well. She doesn't let anything limit her'
Coco Vandeweghe was in two minds whether to answer the call when an unknown number with a strange international dialling code popped up on her telephone last year.
New York Governor Andrew Cuomo said the USTA would take "extraordinary precautions" to protect players, including robust testing, additional cleaning, extra locker room space and dedicated accommodation.
